- You may be contacted to clarify delivery details. PO boxes cannot be used.
- Ferrari Cleaning Products aims to deliver within the Adelaide Metro Area from Gawler to Strathalbyn & in between, the NEXT DAY FREE OF CHARGE!
- Any orders outside of the Metro area will be subject to shipping costs that will be discussed after your order has been placed.
- Orders will be dispatched as quickly as possible however we do not guarantee delivery dates or supply.
- You or your representative may be asked to sign a Proof of Delivery docket when our goods are delivered to you.
- Shipping Dangerous Goods – Unfortunately freight companies charge extra to ship dangerous goods as drivers are required to be licenced by ADG laws. If you are located outside of the Adelaide Metro area Ferrari Cleaning Products shipping schedule there will be an extra charge for shipping dangerous goods. This will be communicated with you with a customer service representative when your order is placed. Dangerous Goods are identified in the product descriptions.
- If there is an unforeseen delay we will contact you to advise the estimated time of arrival.
- We will not accept liability for any loss incurred by you as a result of any delay or failure to supply.
- Damages to goods must be notified to us within 7 days of delivery and returned within 14 days.
- If you subsequently find you have received an item incorrectly you should immediately contact us regarding the return requirements.
- Authority to Leave Goods (ATL) – if you agree that it is ok to leave the goods if no one is available to sign for the goods, the courier will place at your front door or otherwise stated by you at the time of placing the Internet order in the “Notes to us “section in the checkout facility. Authority to Leave (ATL) is not applicable for Dangerous Goods. IF you give authority to leave (ATL) we cannot be held responsible for these goods.
- At the discretion of Ferrari Cleaning Products, we reserve the right to alter shipping fees regardless of the set shipping schedule based on geographical areas and location and availability of contractors to perform delivery. We always aim to provide you with the best customer service possible, including the price of shipping, however there are at times factors out of our control.
- Ferrari Cleaning Products can only deliver goods to addresses located in South Australia currently.
Any orders outside of the Metro area will be subject to shipping costs that will be discussed after your order has been placed.
We use a variety of well known carriers to ship our goods.
(for any freight queries, please contact Ferrari Cleaning Products directly on 0498 700 925 for a freight quote)